Privacy Policy

Privacy Policy for Trueline Machinery Pty Ltd
Last Updated: 30th of April 2025

1. Introduction
Trueline Machinery Pty Ltd (“we”, “us”, or “our”) operates https://trulinemachinery.com.au/ (the “Site”). We are committed to protecting your privacy and handling your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect
We may collect the following types of personal information:

Contact Details: Name, email address, phone number, company name, and postal address (e.g., via contact forms or inquiries).
Device/Usage Data: IP address, browser type, pages visited, and time spent on the Site (collected automatically via cookies and analytics tools).
Marketing Preferences: Subscription status for newsletters or promotional materials.

3. How We Collect Information

Directly From You: When you submit forms, contact us, or subscribe to our newsletter.
Automatically: Through cookies, log files, and analytics tools (e.g., Google Analytics).
Third Parties: From service providers (e.g., hosting platforms) or publicly available sources, where lawful.

4. Purposes of Collection
We use your information to:

Respond to inquiries and provide services.
Improve the Site’s functionality and user experience.
Send marketing communications (with your consent).
Comply with legal obligations.

5. Disclosure of Information
We may share your information with:

Service Providers: Hosting providers, IT support, and marketing platforms (e.g., email services).
Legal Authorities: If required by law (e.g., court orders).
Business Transfers: In the event of a merger, sale, or acquisition.

International Transfers: If data is transferred overseas, we ensure recipients comply with the APPs or equivalent safeguards.

6. Cookies and Tracking Technologies
We use cookies to:

Analyse Site traffic (e.g., Google Analytics).
Remember user preferences.
Enable social media integrations (e.g., Facebook, LinkedIn).

You can manage cookies via your browser settings. Note that disabling cookies may affect Site functionality.

7. Security
We implement technical and organisational measures (e.g., encryption, access controls) to protect your data from misuse, loss, or unauthorised access.

8. Your Rights
Under the APPs, you may:

Request access to or correction of your personal information.
Opt out of marketing communications (via “unsubscribe” links).
Lodge complaints about our handling of your data (see Section 10).

9. Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

10. Complaints
If you have concerns about our privacy practices, contact us at [insert email/address]. We will respond within 30 days. You may also escalate complaints to the Office of the Australian Information Commissioner (OAIC).

11. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated “Last Revised” date.

12. Contact Us
For questions about this policy or your personal information, contact:
Truline Machinery Pty Ltd via our page right here: Contact Us